Carmichael’s teams of sharply focused, dedicated professionals engage innovative methodologies and solutions to fulfill our clients’ unique needs, and consistently deliver exceptional service in today’s complex trade environment.

These dynamic, customer-driven teams process entries in strict compliance with all government regulations to expedite the clearance of cargo and coordinate its pick-up and delivery in a timely, efficient manner.

Carmichael’s professional import teams are supported by sophisticated information systems. Fully accountable and empowered to take action in response to ever-changing requirements and issues, teams are equipped with the tools, techniques, and information to identify critical trends and anticipate potential problems. In the event a problem should arise, they will aggressively evaluate the issues and formulate strategies to identify workable solutions for our clients. This time-sensitive process allows us to effectively institute corrective measures, while identifying performance-improvement opportunities.


> Documentation Management Control

> Compliance and Transaction Validation

> Electronic Entry Preparation, Filing & Release

> Classification Management

> Regulatory Compliance Management & Control

> Pre-Arrival and Overtime Clearances

> Cargo Pickup and Delivery Coordination

> Pro-Active Problem Resolution & Exception Management

> Complete Automated Broker Interface (ABI) Capabilities

> Duty Payment Management via Automated Clearing House (ACH)

> On-Line Shipment Tracking and Reporting

> Landed Cost Computing and Reporting

> Duty and Freight Payment Management

> Purchase Order Management, Tracking and Reporting

> Liquidation,Tracking and Reporting

> Customized Management Reporting

> U.S. Customs Bonds and Cargo Insurance

> Duty Drawback

> Electronic Data Interchange (EDI)

> Service Metrics: Performance Analysis and Measurement